Privacy policy

Last updated: 6 April 2026. This document describes how Awal AI (“we”, “us”) handles information in connection with our mobile application and related services. Replace placeholders with your legal entity name and jurisdiction after review by qualified counsel.

1. Who we are

Awal AI provides the Meeting Note Taker / voice notes application and related websites (e.g. www.awal-ai.com). Contact: support@awal-ai.com.

2. Information we may process

Depending on how you use the app, we or our service providers may process:

• Account data — e.g. identifiers you use to sign in (such as email), if applicable.
• Audio and transcripts — voice recordings you create, and text produced by speech-to-text or summarization features.
• App and device data — e.g. app version, language, diagnostic or crash data where enabled, and similar technical metadata needed to operate and improve the service.
• Purchase status — subscription or entitlement information from app stores (e.g. Google Play), not your full payment card number.

3. How we use information

We use this information to:

• Provide transcription, summarization, and core app features;
• Authenticate you and sync your content where the product supports it;
• Process subscriptions and prevent abuse;
• Improve reliability, security, and user experience;
• Comply with law and enforce our terms.

4. AI and third-party providers

AI features may rely on third-party infrastructure (for example cloud speech and language models). Audio or text may be transmitted to those providers solely to deliver the functionality you request. We encourage you not to submit highly sensitive personal data in recordings unless you accept the associated risks.

5. Retention

We retain information only as long as needed for the purposes above, unless a longer period is required by law. Retention periods may depend on your settings, storage backend, and product design. You may request deletion where applicable law gives you that right — contact support@awal-ai.com.

6. Security

We implement reasonable technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure.

7. Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. Contact us at the email above. You may also lodge a complaint with a supervisory authority where applicable.

8. Children

The service is not directed at children under the age required by applicable law. Do not use the service if you are not old enough to consent in your region.

9. International transfers

If you use the service from outside the country where servers are located, your data may be transferred and processed across borders. We take steps designed to ensure appropriate safeguards where required.

10. Changes

We may update this policy from time to time. We will post the new version on this page and may notify you through the app or other reasonable means when changes are material.

11. Contact

Questions: support@awal-ai.com.